Dec 02, 2023  
2016-2017 Catalog SVC 
2016-2017 Catalog SVC [ARCHIVED CATALOG]

HSERV 147 - Basic Mediation Training

Learn the skills, tools and processes of effective mediation. Reviews the causes and dynamics of conflict and mediator interventions. Explores communication skills designed to facilitate cooperation and help parties reach agreement. Meets the standards for a Basic Mediation course which is the first requirement in obtaining a mediation certification. Prerequisite: HSERV 101 or instructor permission.