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AHE 101 - Healthcare Interactions Credits: 3 Variable Credit Course: No
Lecture Hours: 33 Lab Hours: 0 Worksite/Clinical Hours: 0 Other Hours (LIA/Internships): 0
Course Description: Self-awareness training. Receiving, organizing, prioritizing and transmitting effective and therapeutic communications with patients who have a variety of diagnoses. Development of team member and leadership skills. Discussion of death, dying and the grieving process of a variety of different cultures.
Prerequisite: Concurrent enrollment in CSS 103; see Allied Health department to apply and for a permission code. Strongly Recommended: Special Requirements:
General Education Requirements: Fulfills Engage General Education Requirement Meets FQE Requirement: No Integrative Experience Requirement: No
Student Learning Outcomes
- Realize the importance of self-awareness and to visualize its effect on interpersonal communication.
- Comprehend and employ the communication skills related to interpersonal communication.
- Apply the appropriate basic principles of psychology.
- Identify the developmental stages of the life cycle.
- Be cognizant of hereditary, cultural and environmental influences on behavior.
- Enumerate diagnoses of mental health and professional responses to them.
- State the principles of verbal and nonverbal communication.
- Recognize and respond to verbal and nonverbal communication.
- Adapt communication for individualized needs of patients.
- Display awareness of own and other team members’ responsibilities, i.e. working as a team member.
- Utilize various therapeutic communication and conflict resolution strategies when working with patients and coworkers.
Course Contents
- Self-awareness.
- Basic principles of interpersonal communication.
- Successful group dynamics and team building, i.e. working as a team member.
- Hereditary, cultural and environmental influences on behavior.
- Defense mechanisms.
- Listening and observing.
- Recognition and response to verbal and nonverbal communication.
- Adaptation of communication to an individual’s ability to understand.
- Therapeutic response to patients with specialized needs.
- Techniques for dealing with difficult situations.
- Role as liaison between physician and others.
- Therapeutic communication and conflict resolution strategies when working with patients and coworkers.
Instructional Units: 3
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