ENGL 170 - Professional and Technical Communication

• Communication

1. Identify the requirements within typical workplace writing situations by asking and answering the following questions: What is the purpose of the task?; Who is the audience to be addressed?; What does the audience need?; What limitations (such as time/length) exist within the task?.
2. Plan to address the purpose and audience by considering the following questions: How much/what kind of information is needed?; What form (memorandum, letter, summary, minutes, report) is most appropriate for this communication task?; What are the conventions within the chosen form?; What language is most appropriate for this task?; What tone is most appropriate for this task?.
3. Put the plan into writing as quickly and efficiently as possible. Move as needed between planning, writing, and rewriting. Work with peers/coworkers and consultants/supervisors as needed.
4. Revise the writing as needed, with attention to the following: Accurate and relevant information. Appropriate attention to detail. Logical sequence of information. Concise, direct, correct sentences. Precise, direct language. Professional tone.

1. Process of composition. Prewriting, drafting, revising, and editing. Selection of focus of appropriate data and format. Adaptation of writing style and format for varied audience. 
2. Effective style. Avoidance of needless technical language. Use of simple, direct, concise, and precise syntax and diction. 
3. Specific thinking/writing strategies. Summarizing written and oral material (minutes, summaries, definitions, technical descriptions. Conveying information (correspondence, written instructions, definitions, technical descriptions. Requesting approval, information, classification. Applying critical thinking skills to reading and writing. Demonstrating ability to apply diverse perspectives.