Apr 14, 2026  
2025-2026 Catalog SVC 
    
2025-2026 Catalog SVC

HSERV 102 - Generalist Coordinated Care


Credits: 5
Variable Credit Course: No

Lecture Hours: 55
Lab Hours: 0
Worksite/Clinical Hours: 0
Other Hours (LIA/Internships): 0

Course Description: Preparation for coordinating individual client activities and evaluation of their needs. Includes current coordinated care techniques for those in the Human Services profession. Required coordinated care course for the generalist degree.

Prerequisite: None.
Meets FQE Requirement: No
Elective Requirements: Fulfills Gray Area Electives
Integrative Experience Requirement: No

Student Learning Outcomes
  1. Identify tasks, skills, and duties of coordinated care.
  2. Identify interviewing and organizational skills used in coordinated care.
  3. Describe effective culturally humble coordinated care.
  4. Describe the process of referral, follow-up, and post service evaluation.
  5. Describe the role of advocacy in coordinated care.
  6. Describe the adaptation of course information to diverse agency coordinated care systems.  
  7. Identify methods to manage time when working with a caseload.

Course Contents
  1. Tasks, skills, and duties of coordinated care.
  2. Interviewing and organizational skills used in coordinated care.
  3. Effective culturally humble coordinated care.
  4. The process of referral, follow-up, and post service evaluation.
  5. The role of advocacy in coordinated care.
  6. The adaptation of course information to diverse agency coordinated care systems.  
  7. Methods to manage time when working with a caseload.


Instructional Units: 5